Shipping policy
1. Processing Times
We know you're excited to receive your order! Each order is [hand-packed/carefully curated] in our studio.
- Standard Processing: Please allow [1-3] business days for your order to be processed and prepared for shipment.
- Peak Seasons: During launches or holidays, processing may take up to [5] business days.
- Note: Processing time is separate from shipping time.
2. Shipping Rates & Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Delivery delays can occasionally occur due to courier issues or extreme weather.
3. Order Tracking
Once your order has shipped, you will receive an email notification with a tracking number. You can use this to follow your package's journey to you. Please allow 24 hours for the tracking information to become active.
4. Delivery Areas
We currently ship to all pin codes across [Country, e.g., India].
- *[Optional: If you ship internationally, add: "International shipping is available and takes 10-15 business days. Please note that customers are responsible for any customs fees or import taxes."] *
5. Incorrect Address & Undeliverable Packages
Please double-check your shipping address at checkout. [Store Name] is not responsible for orders shipped to an incorrect address provided by the customer. If a package is returned to us as "undeliverable," we can reship it to you, but a reshipping fee will apply.
6. Damaged or Missing Packages
As noted in our Refund Policy, all sales are final. However, if your package arrives damaged or goes missing in transit, please contact us at [curatedchicc@gmail.com] within [48 hours] so we can assist you in filing a claim with the carrier.